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Accessibility Policy

Accessibility Policy

Accessibility Policy

We see great importance in providing an accessible service, available to all our customers and we make efforts to make the information and service accessible to our customers with disabilities as well.

The accessibility is carried out both on the physical level of making buildings and infrastructure accessible and on the digital level, in the accessibility of the service provided through the company’s digital assets.

These adjustments are made according to the provisions of the Law on Equal Rights for Persons with Disabilities and its regulations.

Website Accessibility

We seek to enable easy browsing for our website visitors.

The website meets the accessibility requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) regulations, 2013 and complies with the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at level AA and the international WCAG2.0 document.

This Website is compatible for display in most commonly used browsers, as well as for mobile display.

Website navigation was designed for easy orientation, with clearly written contents, to enable good and quick understanding by all users.

The accessibility button displays a list of accessibility features available on the site, among these you can find: color adjustment, screen reader, keyboard navigation, flickering, text highlighting, font-size adjusting, and more. You may choose one or a combination. Following your choice of feature, the website will be then quickly adjusted to enable the visitor easy and simple navigation and understanding of the website contents.


Please note that despite our efforts to make all pages of the website accessible, parts of the website may be found yet accessible. We are continuing to make efforts to improve the website’s accessibility, as part of our commitment to enable its use by the entire population, including persons with disabilities. The website contains content that has been created and embedded in the website with use of different technologies.

Accessibility coordinator

If you come across a page or component that is not accessible, and you require accessibility adjustments, please contact us at (+972-0)52-586-6652 or by email at [email protected].

You may contact our Accessibility Coordinator on any issue, including accessible rooms:

Phone: 052-586-6652

or by email

[email protected]

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היי אלה מזמינה אותך להתעדכן בזמן אמת במבצעים והטבות שלנו דרך מועדון החברים של אלה​

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